TERMS AND CONDITIONS
Service Packages
Part-Time Virtual Expert (20 hrs/week): $1,200/month with a 3-month minimum commitment.
Full-Time Virtual Expert (40 hrs/week): $2,000/month with a 4-month minimum commitment.
One-time Set-Up Fee: Non-refundable (Special for eXp Agents: $597, regular $897) for each Virtual Expert Hire.
What’s Included
A vetted Real Estate Virtual Expert trained in real estate support.
Knowledge of eXp Realty systems including CRM, Slack, and Follow Up Boss (FUB).
Weekly Zoom calls with your Success Manager/Coach for the first 90 days to ensure smooth onboarding.
Standard work hours: Monday–Friday only.
Holidays observed: Thanksgiving, Christmas Day, New Year’s Eve.
What’s Not Included
Go High Level (funnels, automations, CRM builds) – offered separately.
Graphics, video editing, or paid lead generation.
Weekends or holiday coverage.
Payment & Renewal
All payments are due upfront each month.
No refunds on set-up fees or monthly Virtual Expert services.
By signing up, you agree to automatic recurring charges until canceled after your minimum commitment.
Services automatically renew monthly unless canceled in writing.
Rules & Expectations
Services are for your business only (not transferable, shareable, or resellable).
You agree to provide logins, systems access, and your business processes/SOPs.
We’ll do our best to keep the same Success Manager/Virtual Expert, but we cannot guarantee the same team members at renewal.
Communication: within 24 business hours via agreed channels (email, Slack, Zoom, etc.).
Other Important Notes
Your Virtual Expert is a contractor placed through YTCG, not your employee (no payroll, taxes, or benefits).
YTCG is not liable for business outcomes or lost revenue.
YTCG’s liability is limited to the value of the current month’s service.
By completing your purchase, you confirm you have read and agree to these Terms & Conditions.
TERMS AND CONDITIONS
Service Packages
Part-Time Virtual Expert (20 hrs/week): $1,200/month with a 3-month minimum commitment.
Full-Time Virtual Expert (40 hrs/week): $2,000/month with a 4-month minimum commitment.
One-time Set-Up Fee: Non-refundable (Special for eXp Agents: $597, regular $897) for each Virtual Expert Hire.
What’s Included
A vetted Real Estate Virtual Expert trained in real estate support.
Knowledge of eXp Realty systems including CRM, Slack, and Follow Up Boss (FUB).
Weekly Zoom calls with your Success Manager/Coach for the first 90 days to ensure smooth onboarding.
Standard work hours: Monday–Friday only.
Holidays observed: Thanksgiving, Christmas Day, New Year’s Eve.
What’s Not Included
Go High Level (funnels, automations, CRM builds) – offered separately.
Graphics, video editing, or paid lead generation.
Weekends or holiday coverage.
Payment & Renewal
All payments are due upfront each month.
No refunds on set-up fees or monthly Virtual Expert services.
By signing up, you agree to automatic recurring charges until canceled after your minimum commitment.
Services automatically renew monthly unless canceled in writing.
Rules & Expectations
Services are for your business only (not transferable, shareable, or resellable).
You agree to provide logins, systems access, and your business processes/SOPs.
We’ll do our best to keep the same Success Manager/Virtual Expert, but we cannot guarantee the same team members at renewal.
Communication: within 24 business hours via agreed channels (email, Slack, Zoom, etc.).
Other Important Notes
Your Virtual Expert is a contractor placed through YTCG, not your employee (no payroll, taxes, or benefits).
YTCG is not liable for business outcomes or lost revenue.
YTCG’s liability is limited to the value of the current month’s service.
By completing your purchase, you confirm you have read and agree to these Terms & Conditions.
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